Privacy policy

This website, (“Site”) is operated by FlypHouse, Inc. (“FlypHouse” or “we”). We value our customers and respect their privacy. This Privacy Policy describes the types of information we collect from you, how we use, share and protect this information, and what choices you have with respect to your information. This Privacy Policy applies to the personal information we collect from you when you visit our Site, sign up to receive the latest deals, news and information from us, place an order or make a purchase at our Site, or otherwise register your email address with us.

This Privacy Policy is incorporated by reference into the FlypHouse Website Terms of Use (the “Terms”), which apply to this Policy. To read these Terms of Use, click here.

Types of Information We Collect

We collect certain personal information from you when you contact us or when you register for an account, make a purchase, place an order, or sign up to receive news and promotions on the Site. In general, we collect the following type of information about customers:

Account Registration Information

Users are not required to create a Site account when they make a purchase through the Site. When you sign up for an account with us, we collect and store your first and last name, e-mail address, password, mailing address, phone number and other contact information.

We also may collect and store other information from you, such as your birthday, gender, information about your preferences or interests, demographic information, and credit card billing information.

Email Contact Information

You may sign up to receive periodic emails from us about our products, promotions and services. When you do so, we will ask you to provide your email address. You also may, but are not required to, provide information about you so that we can develop a profile that will allow us to tailor our communications with you.

Purchase Information

If you make a purchase through the Site, we collect your shipping and payment information, such as your credit or debit card number, expiration date and other information necessary to process your payment. We use this information only to process your purchase. We do not store your credit card billing information unless you are a registered user and you choose to save this information to your account for future purchases.

Order History

When you make purchases from us, we collect and store information about your order history, such as order date, order amount, items purchased, payment method, shipping information and the like.

Site Activities

We use cookies and other tracking technologies to automatically collect information about you when you visit our Site or use our Services, including IP address, browser type, operating system, date and time of visit, time spent on and/or logged in to Site, pages visited, links clicked, items viewed, items added to your shopping bag, referring URL and other Site activity. We may combine this Site information with the personal information we have collected from and about you.

Other Information

We also collect and store information about any inquiries or communications you submit to us, and any promotions in which you participate at our Site. In addition, we collect your email address and name if you sign up to receive information about latest deals, promotions and information from FlypHouse. In addition, we may receive other aggregate, demographic information about our customers.

How We Use Your Personal Information

In general, we use the information we collect from you, including any personal information, for the following purposes:

How We Disclose Your Personal Information

We do not sell or rent any of your personal information to third parties for their marketing purposes, unless we receive your consent. However we may disclose your personal information under the following circumstances: Service Providers: We may disclose the information we collect from you to third party vendors, service providers, contractors or agents that perform functions on your behalf. These third parties have agreed to maintain the confidentiality, security and integrity of personal information and to only use it for the purposes for which they have been engaged by us.

Business Transfers: If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company.

Legal Process: We may also disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, subpoena or other legal process.

To Protect Us and Others: We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety, rights or property of any person or party, or violations of our Terms of Use or this Privacy Policy.

We also may share aggregated or de-identified information about users with third parties for marketing, advertising, research or other purposes. For example, if we display advertisements on behalf of a third party, we may share aggregate demographic information with that third party about the users to whom we displayed the advertisements.Accessing and Updating Your Account InformationIf you are a registered user, you may access and update your account profile information and marketing subscriptions by logging in to your account. In addition, you may access or modify such information by contacting us using the information listed at the end of this Privacy Policy.

Marketing Subscriptions

When you create an account, you are opting in to receive special offers, news and alerts about FlypHouse via e-mail; text message and direct mail. You are required to “opt in” to receiving promotional communications from FlypHouse in order to create an account or make a purchase at the Site. You also may change your marketing subscriptions at any time by updating your account preferences or contacting us using the information listed at the end of this Privacy Policy. In addition, if you receive a promotional e-mail from us, you may click the unsubscribe link contained in the e-mail to “opt out” or receiving future promotional e-mails from us.Cookies and Other Tracking Technologies

When you interact with the Site, we strive to make your experience easy and meaningful. We may use or engage others to use cookies, clear GIFs and other means to track user activity and collect site data. We may combine this data with the personal information we have collected.

Cookies: When you come to the Site, our web server sends a cookie to your computer. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through you web browser for record-keeping purposes. There are two types of cookies: session-based and persistent cookies. In addition, we may permit certain third party cookies to be placed on our Site.

Session Cookies: Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process your online transactions and requests, store the items you have added to your shopping bag and verify your identity, after you have logged in as you move through our Site.

Persistent Cookies: Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track information about user activity, which may be combined with other user information.

Third Party Cookies: We may also engage third parties to track and analyze non-personally identifiable Site data. We use the data collected by such third parties to help us administer and improve the quality of the Site and Services and to analyze usage. We do not provide these third parties with any personal information that we have collected about you. However, we do not have access to or control over these third party cookies nor does this Privacy Policy cover such third parties’ use of data.

Disabling Cookies: Most web browsers automatically accept cookies, but if you prefer you can edit your browser options to block them in the future and you may be able to use other “Do Not Track” browser settings. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies altogether or how to alter the browser’s setting to disable user tracking. Site visitors who disable their web browser’s ability to accept cookies or alter user tracking will be able to browse the Site; however, many site features, such as the shopping bag, may not function if you disable cookies.

Clear GIFs (Web Beacons/Web Bugs): We or the third parties we engage to track and analyze Site data may employ clear GIFs (a.k.a. Web Beacons/Web Bugs) to help us better manage content on the Site. We currently utilize a third party service provider to collect, analyze, and generate reports on Site usage. The third party service provider may use clear GIFs to gather analytics data about our Site. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on Web pages.

Third Party Links

The Site may contain links to other sites that are not owned or controlled by FlypHouse.

This Privacy Policy applies only to information collected through this Site. We are not responsible for the privacy practice of other sites. We encourage you to review the privacy statements of each site that collects your personal information.


We want the information that you submit to us to be secure. We have implemented commercially reasonable precautions to protect our Site and Services, as well as the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, when you submit your credit card number or personal information to us online, that information is encrypted and protected with SSL technology, the current industry-standard protocol. We have also implemented robust access controls to safeguard against unauthorized access to our information systems. Please be aware that despite our best efforts, no data security measures can guarantee security all of the time.

There are also certain steps you should take to safeguard your account and information. For example, you should select a secure password that only you know, and should always sign out of you account when finished. It is your responsibility to protect the confidentiality of your password in order to prevent unauthorized access to your account. You are responsible for all activities that occur under your account and password. You should immediately change your password and notify us if you discover or suspect any unauthorized use of your account.


Our Site is not intended for use by children under 18 years old. We do not knowingly collect personally identifiable information from, or target our Site to, children under the age of 18. In accordance with the Children’s Online Privacy Protection Act of 1998, if we discover that a child under 18 has provided us with personally identifiable information, we will remove it from our systems immediately.

Changes to this Privacy Policy

We may amend this Privacy Policy at any time.

Any changes to this Privacy Policy will be posted here, so please check this page regularly and make sure to also check the effective date, as set forth above. All amended terms shall be effective immediately. If we make any changes to this Privacy Policy that materially affect how we treat the personal information we have previously collected from you, we will endeavor to provide you with notice, either at your email address of record or when you log in to your account at our Site, and allow you to opt-out of having your personal information used in such a manner.

Contact Us

You may contact us with any questions, comments or concerns about the Site or this Privacy Policy by clicking contact us in this page’s footer and submitting our contact form, or by contacting us at:

FlypHouse Customer Service
FlypHouse Inc. Dallas HQ
8330 Lyndon B Johnson
Dallas, TX Suite 672
(855) 866-8339

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