We collect certain personal information from you when you contact us or when you register for an account, make a purchase, place an order, or sign up to receive news and promotions on the Site. In general, we collect the following type of information about customers:
Users are not required to create a Site account when they make a purchase through the Site. When you sign up for an account with us, we collect and store your first and last name, e-mail address, password, mailing address, phone number and other contact information.
We also may collect and store other information from you, such as your birthday, gender, information about your preferences or interests, demographic information, and credit card billing information.
You may sign up to receive periodic emails from us about our products, promotions and services. When you do so, we will ask you to provide your email address. You also may, but are not required to, provide information about you so that we can develop a profile that will allow us to tailor our communications with you.
If you make a purchase through the Site, we collect your shipping and payment information, such as your credit or debit card number, expiration date and other information necessary to process your payment. We use this information only to process your purchase. We do not store your credit card billing information unless you are a registered user and you choose to save this information to your account for future purchases.
When you make purchases from us, we collect and store information about your order history, such as order date, order amount, items purchased, payment method, shipping information and the like.
We also collect and store information about any inquiries or communications you submit to us, and any promotions in which you participate at our Site. In addition, we collect your email address and name if you sign up to receive information about latest deals, promotions and information from FlypHouse. In addition, we may receive other aggregate, demographic information about our customers.
In general, we use the information we collect from you, including any personal information, for the following purposes:
We do not sell or rent any of your personal information to third parties for their marketing purposes, unless we receive your consent. However we may disclose your personal information under the following circumstances: Service Providers: We may disclose the information we collect from you to third party vendors, service providers, contractors or agents that perform functions on your behalf. These third parties have agreed to maintain the confidentiality, security and integrity of personal information and to only use it for the purposes for which they have been engaged by us.
Business Transfers: If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company.
Legal Process: We may also disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, subpoena or other legal process.
Cookies: When you come to the Site, our web server sends a cookie to your computer. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through you web browser for record-keeping purposes. There are two types of cookies: session-based and persistent cookies. In addition, we may permit certain third party cookies to be placed on our Site.
Session Cookies: Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process your online transactions and requests, store the items you have added to your shopping bag and verify your identity, after you have logged in as you move through our Site.
Persistent Cookies: Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track information about user activity, which may be combined with other user information.
Disabling Cookies: Most web browsers automatically accept cookies, but if you prefer you can edit your browser options to block them in the future and you may be able to use other “Do Not Track” browser settings. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies altogether or how to alter the browser’s setting to disable user tracking. Site visitors who disable their web browser’s ability to accept cookies or alter user tracking will be able to browse the Site; however, many site features, such as the shopping bag, may not function if you disable cookies.
Clear GIFs (Web Beacons/Web Bugs): We or the third parties we engage to track and analyze Site data may employ clear GIFs (a.k.a. Web Beacons/Web Bugs) to help us better manage content on the Site. We currently utilize a third party service provider to collect, analyze, and generate reports on Site usage. The third party service provider may use clear GIFs to gather analytics data about our Site. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on Web pages.
The Site may contain links to other sites that are not owned or controlled by FlypHouse.
We want the information that you submit to us to be secure. We have implemented commercially reasonable precautions to protect our Site and Services, as well as the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, when you submit your credit card number or personal information to us online, that information is encrypted and protected with SSL technology, the current industry-standard protocol. We have also implemented robust access controls to safeguard against unauthorized access to our information systems. Please be aware that despite our best efforts, no data security measures can guarantee security all of the time.
There are also certain steps you should take to safeguard your account and information. For example, you should select a secure password that only you know, and should always sign out of you account when finished. It is your responsibility to protect the confidentiality of your password in order to prevent unauthorized access to your account. You are responsible for all activities that occur under your account and password. You should immediately change your password and notify us if you discover or suspect any unauthorized use of your account.
Our Site is not intended for use by children under 18 years old. We do not knowingly collect personally identifiable information from, or target our Site to, children under the age of 18. In accordance with the Children’s Online Privacy Protection Act of 1998, if we discover that a child under 18 has provided us with personally identifiable information, we will remove it from our systems immediately.
FlypHouse Customer Service
FlypHouse Inc. Dallas HQ
8330 Lyndon B Johnson
Dallas, TX Suite 672